In our Travel Updates, you'll find the most recent information and latest updates.

2026

There are no major flight disruptions reported today.
If you want to check the status of your flight, please visit our Flight Status page.
If your flight is delayed or cancelled, you will be contacted using the contact information registered in your booking.

Due to the current situation in the Middle East, we have cancelled all flights to and from Dubai for the remainder of the winter season, up to and including 8 April 2026. 
Affected passengers will be informed directly using the contact details provided in their booking.

Your rights

If you purchased your tickets as part of a package travel, other conditions may apply.

If you booked through a travel agency, please contact them for a refund.

For stranded passengers in Dubai:

As there are very limited alternative flight options available, please contact our customer service or your travel agency for more information about the options available to you.

From 2 April 2025, most European citizens visiting UK need to get an Electronic Travel Authorisation (ETA) before you travel. This is a new rule for everyone who doesn't need a visa to enter the UK.

You can find more information about passports, visas and ID on our website.

If you have any questions about the ETA, the best place to find answers is the official UK government website.

12 October 2025, EU introduced the new Entry/Exit System (EES) for non-Schengen travellers entering the Schengen area. EES will replace passport stamps with electronic registration, which may mean longer queues at border control, so preregistration via the Travel to Europe app is recommended.