Norwegian Reward is Norwegian's and Widerøe's loyalty programme. As a member you earn CashPoints on all flights, plus a wide selection of hotels and car rentals. So whether you're flying with us, renting a car or staying at your favourite hotel, you'll earn CashPoints every time. 

You can become a member by creating a profile or by going to Norwegian.com or wideroe.no/en

No. The programme is cardless and is connected to your personal profile with Norwegian and Widerøe. As a member you have your own unique Reward Number which you can find by logging into your profile. You can use your Reward Number when booking flights or purchasing products and services from our partners.

Your Reward Number can be found in your profile. 

Children under the age of 16 can hold a Norwegian Reward membership if the child’s parent or guardian creates their profile and administers the email connected to the Reward account. All members can earn Spenn and CashPoints, including infants under 2 years old, provided the net cost of the member’s ticket is more than 0. Find out more about Child Accounts for CashPoints. 

You can claim Spenn or CashPoints on flights up to 30 days after departure. 

Claim Spenn or CashPoints ->

Earning Spenn on flights is personal, so you are only entitled to earn Spenn on your own flights. The name on the flight ticket must match the name you have registered in your Norwegian Reward profile. 

Together with Strawberry Hotels, we’ve launched a new Nordic loyalty currency: say hello to Spenn! If you live in Norway, Sweden, Denmark or Finland, Spenn is the new loyalty currency that you’ll earn when you book flights with Norwegian and Widerøe. You can also earn Spenn on other products and services in the Spenn app, and get access to a wide range of offers, from a variety of partners, with even more exciting partners joining soon. 

You can use your Spenn as payment for your Norwegian and Widerøe commercial flights (excluding taxes and some surcharges) and Strawberry hotel stays, and soon, you’ll be able to spend them on many other Spenn partner products and services! 

Just like CashPoints, your Spenn can be used on flights to any of our hundreds of destinations, with no blackout dates and no minimum spend. Simply follow the booking process steps, and when you come to the end select Pay with Spenn. 

Find out more about Spenn

Norwegian Reward members can earn Spenn on all Norwegian and og Widerøe tickets to any destination, as well as on a range of everyday partners. Make sure you download the Spenn app to connect your Reward account with your Spenn account, see all the partners you can earn Spenn with, and get access to extra special offers and deals! 

Find out more about Spenn

Yes. If you live in Norway, Sweden, Denmark or Finland, you earn Spenn on all flight tickets with Norwegian and Widerøe, except group bookings and PSO routes. For every 1 Euro you spend, you earn 1 Spenn. This applies to our standard LowFare tickets.  

Other ticket types allow you to earn even more Spenn:
LowFare+: Earn 2 Spenn per 1 Euro spent.
Flex: Earn 5 Spenn per 1 Euro spent. 

If you booked your flight before 19 November 2024, you'll earn CashPoints for that booking, no matter your date of departure.

No. You'll still earn CashPoints on Bank Norwegian purchases.  

If you earn Spenn normally on flight tickets, then you'll get extra Spenn on LowFare and LowFare+ tickets when paying with the Bank Norwegian card. If you have opted-out of Spenn, you'll earn extra CashPoints instead. 

You can use your Spenn to pay for flight tickets and any extras you want to add to your booking. Spenn cannot be used to pay for taxes and some surcharges on flights. You can also use Spenn to pay for stays at Strawberry hotels, and soon with more Spenn partners. Find out more about Spenn

If you have a Family Account with Norwegian Reward, you'll continue to earn CashPoints in that account. But if you download the Spenn app, you’ll also be able to create a Spenn Together account to pool your Spenn.

Your Spenn are valid for three years from the end of the month in which you received them in your account. Example: Spenn earned on a flight ticket purchased on 1 December 2024 will earn you Spenn that are valid until 31 December 2027. 

That’s easy. Download the Spenn app from the App Store or Google Play, and follow the instructions in the app to connect your accounts.   

For members who qualify for the ‘No Spenn Expiry’ benefit, all Spenn in your account will have no expiration date as long as you have more than 32 flights within a 12-month period (only applies to Spenn earned on Norwegian and Widerøe products and services). Once you no longer meet the qualifying number of flights to maintain the benefit, those Spenn earned will go back to having their usual expiration timeline.

Check whether your Spenn are expiring this year in your profile. 

Yes, you can use Spenn to pay for extra luggage, cancellation insurance, seat reservations, ticket changes and more.  

See all the ways you can use Spenn

Yes, but you must give your Reward Number (which you can find in your Norwegian profile) to the travel agent prior to booking. 

Yes. You earn Spenn for all tickets, regardless of the currency used when booking (except when a booking is paid with CashPoints or Spenn – see details in next question below). 

If the flight is partially paid with Spenn or CashPoints, you will earn Spenn for the portion which is paid by credit or debit card. 

No. Spenn are personal. Even if you book for additional people from your own profile, you will only earn Spenn for the ticket reserved in your name. If the additional people have their own Reward Number you can add their number manually during the booking and they will also earn Spenn.  

No, you cannot earn Spenn on charter tickets. 

You can remove Spenn from your Norwegian Reward profile via the communication settings page in your profile. This means you will no longer be able to earn or use Spenn with Norwegian and Widerøe, and you will go back to earning CashPoints. If your Reward profile is linked with your Spenn account, you will find your Spenn balance in the Spenn app from now on. If you did not link your accounts, you will lose your Spenn.

In order to earn Spenn you must have a current address in Norway, Sweden, Denmark or Finland registered in your Norwegian Reward profile. 

Norwegian Reward members residing in Norway, Sweden, Denmark and Finland now earn Spenn on Norwegian and Widerøe commecial flights, instead of CashPoints. You’ll still be able to earn CashPoints on a range of Norwegian Reward partners, as well as spend your CashPoints according to their usual expiry dates.   

Find out more about CashPoints
Find out more about Spenn

If you have both CashPoints and Spenn in your account, you can choose whether to spend one or the other when you come to pay for your ticket. You cannot spend them both at the same time on the same booking, you must choose one or the other. 

Yes, you can still earn CashPoints on purchases made with the Bank Norwegian card, as well as a range of selected Norwegian Reward partners, such as hotels and car rentals.  

See all ways to earn CashPoints

Note: If you live in the Nordics but have opted out of earning Spenn, you will earn CashPoints on flights. You’ll earn: 

• 1% CashPoints on LowFare tickets (3% with Bank Norwegian card) 

• 2% CashPoints on Lowfare+ tickets (4% with Bank Norwegian card) 

• 5% CashPoints on Flex tickets

No, you will not be able to convert your CashPoints into Spenn for now, but you can still use your CashPoints to book Norwegian and Widerøe tickets as normal. 

If the ticket is partially paid in CashPoints, you would be refunded that part in CashPoints. If it is partially paid in Spenn, you would be refunded that part in Spenn. 

Your CashPoints are valid throughout the year in which you earned them, plus two additional years.  

Example: CashPoints earned on a flight ticket purchased on 1 September 2023 will have earned you CashPoints that are valid until 31 December 2025.  

CashPoints received by way of a gift card are valid until the end of the year in which the gift card was purchased + 1 year.  

If you have Norwegian Reward Priority and therefore have the ‘No CashPoints expiry’ benefit, you will keep this benefit for as long as you continue to meet the 32 flights within the previous 12 months threshold.   Once you no longer meet the qualifying number of flights to maintain the benefit, those CashPoints earned will go back to having their usual expiration timeline.  

Check whether your CashPoints are expiring this year in your profile. 

Norwegian Reward’s benefits are designed to give you an even smoother journey, without paying extra. You get a new benefit for every eighth flight you take within 12 months, including stopovers.  

You can choose and activate your benefits in your Reward profile 

If you reside in Norway, Sweden, Denmark or Finland, the first benefit you’ll receive is always Extra Spenn. This means you’ll earn an additional 2 Spenn per 1 Euro spent on Norwegian and Widerøe commercial flight tickets. 

For example, you usually earn 1 Spenn per 1 Euro spent on LowFare tickets, but with the Extra Spenn benefit, you’ll earn a total of 3 Spenn per 1 Euro spent on LowFare tickets. You can achieve this benefit up to 3 times. This means you can achieve up to 6 extra Spenn per 1 Euro spent on flights with this benefit. 

After your next eight flights, you can decide for yourself which benefits you’d like next. Choose from: Free checked baggage, free standard seat reservation, another Extra Spenn benefit (can be selected up to 3 times), free Fast Track, free overhead cabin baggage (subject to available space in the cabin). 

Pre-selected benefits are automatically activated once you have enough qualifying flights. 

Your activated benefits can be used when you log in and book a flight ticket on Norwegian's and Widerøe's website. 

Each benefit is available for 12 months from the last time you had enough qualifying flights. 

Yes, as long as you still qualify for a benefit at the time of travel, you can use a newly activated benefit on your existing booking. 

When you reach 32 flights within 12 months, you’ll get Norwegian Reward Priority. This means you get all the benefits you haven’t already chosen, plus a set of exclusive benefits reserved for our most frequent flyers. Find out more about Norwegian Reward Priority benefits.

If you qualify to receive benefits and you are earning Spenn on your flights, you will have the same benefits available as you had with CashPoints. However, the 2% extra CashPoints benefit will become the Extra Spenn benefit, and if you already have the No CashPoint expiry benefit as part of Norwegian Reward Priority, you will also have a no Spenn expiry benefit (only applies to Spenn earned on Norwegian and Widerøe products and services).

On which Widerøe flights do I earn Spenn? 

Youearn Spenn on all Widerøe flights which are not part of the government-subsidised network (PSO routes). 

How many Spenn do I earn on Widerøe flights? 

Mini: For every 1 Euro you spend, you earn 1 Spenn 
Smart: For every 1 Euro you spend, you earn 2 Spenn 
Flex/Full-Flex: For every 1 Euro you spend, you earn 3 Spenn 

How do I register my Reward number on bookings made with Widerøe? 

When you book a Widerøe flight on Widerøe.no you can enter your Reward number in the booking process, or you can enter it later in My Trips on Widerøe.no.  

Can I retroactively claim Spenn after my flight? 

We are unable to process retroclaiming of points on Widerøe flights at this time. It is important to ensure your Reward number is added in the booking prior to departure.  

Can I use my Spenn to pay for flights and additional products with Widerøe? 

It is not yet possible to use Spenn as payment for Widerøe flights. We are working to make this available and will update the information as soon as the feature is ready. 

Can I use my Norwegian Reward benefits on Widerøe flights? 

Yes, you can use your benefits on Widerøe flights in the same way you would use them with Norwegian, although certain exceptions may apply on PSO routes. Any Widerøe flights you take will also count towards achieving your next benefit. 

Does Widerøe still offer lounge access to its most frequent travellers? 

Yes, when travelling on a Widerøe Flex/Full Flex ticket, or if you are a Norwegian Reward Priority member, you will be to get free lounge access at selected airports when travelling with Widerøe.